TERMS & CONDITIONS

Welcome to PLACID Clothing!


By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use this site.
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use this site.

1. Use of Website
This website and its content are owned by PLACID Clothing. All content is protected by intellectual property laws. You may not reproduce, duplicate, or exploit any part of this website without our written permission.

2. Pricing & Availability
All prices are listed in LKR (Sri Lankan Rupees) and are subject to change without prior notice. Product availability is subject to stock levels.

3. Product Descriptions
We aim for accuracy, but we do not guarantee that product descriptions or other content are error-free.

4. Account Responsibility
Customers are responsible for maintaining the confidentiality of their account information and passwords.

5. Limitation of Liability
PLACID Clothing shall not be liable for any damages that result from the use or inability to use our website or products.

PRIVACY POLICY

At PLACID Clothing, your privacy matters to us. We are committed to protecting your personal information.

1. Information We Collect
We collect your name, contact details, payment info, and browsing behavior to improve your shopping experience.

2. How We Use Your Information
We use your data to:
– Process orders
– Communicate with you
– Improve our services and marketing strategies

3. Data Protection
Your data is securely stored and never sold or shared with third parties without your consent, except as required by law.

4. Cookies
We use cookies to enhance your site experience. You may opt to disable cookies in your browser settings.

5. Your Rights
You can access, edit, or delete your personal information by contacting us directly.

RETURN & EXCHANGE POLICY

We want you to love your PLACID Clothing pieces! If you’re not completely satisfied, we’re here to help.

1. Return & Exchange Eligibility
– Returns/exchanges accepted within 7 days of delivery
– Items must be unused, unwashed, and in original condition with tags attached
– Sale items are not eligible for return

2. How to Return/Exchange
Contact us via email or social media with your order number. We’ll guide you through the process.

3. Refunds
Refunds are processed as store credit or back to the original payment method, depending on your preference.

SHIPPING POLICY

We offer reliable and timely delivery across Sri Lanka.

1. Delivery Timeframe
Standard orders are processed within 2-3 business days and delivered within 3-7 working days.

2. Shipping Charges

Islandwide: Rs. 350
(Free shipping on orders above Rs. 5,000)

3. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.

4. Delays
While we strive for timely delivery, occasional delays may occur due to weather, courier service disruptions, or high order volumes.

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